San Antonio Computer HelpCall or text (210) 960-3260

Data Recovery in San Antonio

Lost photos, deleted files, dead hard drive. I'll take a look for free and tell you straight what I can and can't do.

Call or text (210) 960-3260

Open Mon–Fri 8–7, Saturday 9–5. House calls all over Bexar County.

Matt, owner of San Antonio Computer Help

Data recovery is the one job where I have to be honest about the limits, because some companies won’t be. Here’s the truth: about 70% of what people bring me is fixable on a workbench. The other 30% needs a clean room and costs thousands. I’ll tell you which one you have, for free, before charging you a cent.

What I can usually recover

What I can’t do (and where I’ll send you)

If your drive clicks, beeps, or doesn’t spin up at all, the read heads are probably gone. Recovering that requires a Class 100 clean room, which I don’t have. Nobody local does. The nearest real clean-room services are DriveSavers (California) and Gillware (Wisconsin). I’ll tell you which one is cheaper for your situation. Quotes typically start around $700–1,500.

I’d rather send you somewhere honest than charge you to fail.

Pricing

Free diagnosis. If I can recover your data, you pay one flat fee that I quote up front before I start. If I can’t, you don’t pay anything. I’ll also bring an external drive to copy your files onto if you don’t have one.

A note on prevention

Once I get your stuff back, the next thing I’ll do is help you set up a backup that runs automatically: a Time Machine drive for Macs, File History or a cloud backup for PCs. Takes 20 minutes and means you’ll never need to call me about this again. While I’m there I can also clean out anything sketchy on the machine, help with the home Wi-Fi, or take care of any other computer repair the machine needs.

Get in touch

Easiest way is to just call or text. I’ll get back to you the same day.

Phone
(210) 960-3260  (texts welcome)
Hours
Mon–Fri   8a – 7p
Saturday   9a – 5p
Sunday   by appointment
Service area
I come to you anywhere in greater San Antonio: Alamo Heights, Stone Oak, Boerne, Schertz, Helotes, Leon Valley, Southtown, Castle Hills, Universal City, and most of Bexar County.